Frequently Asked Questions About Common Client/Registrant Enquiries
- Can I mail in my own computerized version of the IFTA return instead of using the return that you mail to me?
- I made a mistake on my return and a cheque has been received for more money than I am entitled. What do I do with the cheque?
- My account is revoked, how do I re-activate the account?
- What happens if my return is not filed and payment is not received (if applicable), by the due date?
Can I mail in my own computerized version of the IFTA return instead of using the return that you mail to me?
You must always file the IFTA tax return that we mail to you. However, we do allow computerized versions of the schedule portion of the return. You must submit a copy of your schedule for approval. Your version must be a facsimile of our return schedule and:
- all columns must be labeled and have the appropriate headings,
- they must be in the same order as our schedule, and
- you must display your IFTA account number on your schedule.
If your version of the schedule is approved, you must submit our return and attach your schedule to it.
I made a mistake on my return and a cheque has been received for more money than I am entitled. What do I do with the cheque?
The cheque should be returned to the Client Accounts and Services Branch with an amended IFTA return. Once the amended return is processed, you will receive a new refund in the correct amount (if you are entitled to a refund). If you owe tax , remit the payment with the amended return.
My account is revoked, how do I re-activate the account?
You must forward any unfiled returns to the Branch and pay any monies due on your account. Also, complete a new "Application for Registration - IFTA 401" form and remit the monies for the decals required for your vehicles. Security may be required before your account is re-activated. You will be advised of any security requirement and/or the amount of security once your application and unfiled returns are received. Your account must be in good standing before it is re-activated (ie. all outstanding amounts paid in full).
What happens if my return is not filed and payment is not received (if applicable), by the due date?
If you fail to file your return and pay any taxes owing, interest and penalty charges will apply and your IFTA license may be revoked.
