- Impartial and Professional Service
- Privacy and Confidentiality
- Accessible Information
- Assistance
- Reliable Written Information
- Education
- Voluntary Disclosure
The Ministry of Revenue is committed to providing quality service to taxpayers. We measure our performance against established standards and report annually on our results.
Service Commitments
Service Standards
- Government Common Services Standards
- Core Business Service Standards
- Objections and Appeals
- Refunds
We want to hear from you!
We value your input on how we can continue to meet taxpayer needs and improve our services. If you have had an interaction with the ministry, we invite you to complete the Quality Service Questionnaire. Your feedback can help to ensure that we are achieving our goal of applying tax laws with fairness and courtesy.
